Manage
SECURE & ACCURATE THIRD PARTY LOGISTICS WITH A PERSONAL TOUCH
TIMG leverages technology, expertise and partnerships to provide supply chain efficiencies and to cut logistics costs for businesses of all sizes.
Whatever your needs, we’ll develop a tailored solution that suits your budget and your time frame. We are a one stop shop. We can do it all, or we can do the parts you need us to manage for you.
Is this solution right for you?
- Do you want to handle rapidly increasing order volumes more efficiently whilst still providing your customers with fast, accurate and reliable order fulfilment?
- Do you want a true partnership with a 3PL provider who cares for your product and customers just like you do?
- Do you have high value or highly sensitive products that require secure distribution or warehousing?
- Do you have in depth security orientated processes that must be followed for product distribution?
- Is it critical that your product supply chain is managed in accordance with embargoes, security process or product validation?
Benefits of TIMG's 3PL Service
Focus on your business
You focus on sales, marketing and expansion. We focus on servicing your customers: creating efficiencies and savings for your business
Reduce freight & transportation costs
Enjoy the economies of scale that TIMG offers by being part of the Freightways group of companies. Economies of scale guarantee best rates
Gain visibility
Get better insight into inventory levels, sales activity, stock movements, overheads and costs with our proprietary software and robust reporting
Free up capital and reduce overheads
Avoid investment in warehousing, a transport fleet and warehousing infrastructure
Eliminate operational headaches
Avoid managing a labour force or a vehicle fleet
Reduce personnel costs
Mitigate costs such as employee recruitment, staff amenities, ACC, health & safety requirements, electricity and more
Save money with activity-based costs
No activity, no charge
Generate better customer experiences
By using an expert third-party provider your customers will enjoy better service
Scale up or down as needed
Manage fluctuations in demand throughout the year without having to commit permanent capital
Improved speed and accuracy
Experience improved order fulfilment by using an expert third-party provider
Client plan
A comprehensive client plan will be developed according to your specific needs:
- A thorough analysis of your situation will be undertaken by our experienced team to determine your specific requirements
- A full business proposal will be provided, overviewing our recommended solution and relevant features. Our solutions can be tailored to your needs – we can undertake as much or as little of your logistics processes as you require and our flexible pricing structure will reflect this
- Case studies or customer references can be provided if required
- A client orientation tour of our secure facilities can be arranged if required
- Upon approval, a customer agreement is provided to overview relevant terms of service, major deliverables and responsibilities and to set in place key success metrics or KPI’s. This document also overviews our business hours, location(s), contact information, typical response times and FAQs
- Client contact, location and billing information is input to our systems
- Key TIMG support personnel are assigned to the client and a contact schedule is determined
- Reporting and invoicing requirements are implemented
- Ongoing measurement against key success metrics and KPI’s is undertaken and regularly reviewed with a view to proactively improving our service offering
