TIMG FOR GOVERNMENT
Intelligent Information Management for the Public Sector
TIMG enables New Zealand government agencies of all sizes to create streamlined and secure information management practices.
INFORMATION MANAGEMENT
Why you need to care about information management
Government agencies are legally required to comply with information management governance practices. You should ensure you have clear policies surrounding the following:
- Collection of information
- Disclosure of information
- Dealing with requests for information
- Storage, security, retention, and disposal of information

How TIMG transforms information management for government
Enhance inefficient paper-based processes
Almost any paper based process can be made more efficient with the application of workflow software.
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Capture and manage diverse inbound data
As well as our digitisation services, TIMG also offers data extraction services for complex indexing requirements.
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Improve discovery and access to records
eDiscovery software enables organisations to pull information and records from massive volumes of content.
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Securely store and archive your information
TIMG offers both physical and digital document storage, as well as providing vault-based storage and cloud backup solutions.
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Securely destroy records and information
TIMG provides a range of secure document destruction services, as well as comprehensive IT asset disposal solutions.
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Meet security, privacy, and compliance standards
Security and privacy are vital when it comes to your data. That's why we have strict procedures to protect your sensitive information.
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Proud to serve New Zealand businesses
TIMG's New Zealand heritage means that our focus is on one market, and we are experts in the requirements of NZ businesses.
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30 years of industry experience
With over 30 years of knowledge and experience, we understand who you are, what you care about, and what you require.
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Enhance inefficient paper-based processes
Almost any paper based process can be made more efficient with the application of workflow software. By automating operational processes and decision making, your agency will gain greater control, visibility and consistency within your processes.
We understand that every agency is different and faces their own unique challenges regardless of size and complexity and that’s why our PaperLite platform allows us to customise automated workflows specific to your requirements.
Capture and manage diverse inbound data
Convert files and records to digital images and associated metadata. These services prove most effective for organisations who need to quickly access information from stored documents and who want to reduce the time it takes for staff to manually search and retrieve files and documents.
As well as our imaging services for digitising files, TIMG also offers enhanced data extraction services, for complex indexing requirements which commonly assist in removing in-house data entry (such as new client contracts, application forms, or invoices).


Improve discovery and access to records
eDiscovery applications and technology enable organisations to pull information and records from the massive volumes of content that span the enterprise. Convert and store Electronically Stored Information (ESI) in the form of electronic documents, e-mail, voicemail, instant and text messages, databases, digital images, multimedia files and file metadata.
TIMG also provides services that digitise hardcopy documents. We can collect and process a range of hardcopy documents so that they can be accessed, managed and reviewed in digital format.
Securely store and archive your information
Whether your records are physical, digital, or both, secure storage and management is essential. TIMG’s solutions ensure that you always know what you have in storage, how long you need to store your records for, and how to easily retrieve them when needed.
We have a range of services to meet your needs from physical document storage, digital archiving, cloud backup, and offsite tape backups.
All of our archiving solutions are fully integrated and accessible through our online SAFE platform.


Securely destroy unwanted information
Ensure compliance and the security of your data. TIMG provides a range of services for document destruction, from onsite secure bins through to bulk destruction of documents and records.
TIMG’s eWaste service provides you with peace of mind that sensitive data residing on decommissioned laptops, computers, or storage devices is not able to be accessed by the wrong people.
Meet security, privacy and compliance standards
You’re in safe hands with TIMG. We manage sensitive records for several government and corporate clients, who by default, demand the highest level of information security and process auditability/transparency of both physical and digital information.
We understand that security and privacy are paramount when it comes to your sensitive data and that’s why we have strict processes and procedures in place to protect your information.


Proud to be Kiwi
TIMG solve information management challenges for business clients and government agencies across New Zealand. Our extensive network of over 250 staff at 10 branches nationwide includes experienced professionals who have forged extensive career paths in information management.
TIMG was founded in New Zealand and is backed by the strength and heritage of Freightways. Being solely focused on the New Zealand market also means that we implicitly understand NZ privacy and security legislation and regulations such as the NZ Privacy Act, the Public Records Act and the NZISM.
30 years of experience
With over 30 years’ industry knowledge and experience, we understand who you are, what you care about and what you need.
In 2015 we brought together several well known Kiwi businesses such as Online Security Services, Archive Security, Document Destruction Services, Data Security Services, and Secure Distribution Services to form one comprehensive information management provider.
One company – one focus.

TIMG solutions for government
Uplift Digital Archive
Streamline your digital archiving with Uplift, a comprehensive platform to manage the lifecycle of your digital records.
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Cloud Backup
Protect your organisation from cyberattacks, data breaches, and system failures, ensuring business continuity.
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eWaste Disposal
We will destroy any eWaste and data-bearing devices using industry-leading physical and digital destruction methods.
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Listing and Filing
Expert archiving and filing services to ensure your record archives are organised, accessible, and compliant.
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Not sure which solution is right for you?
Get in touch with our team and we’ll be happy to help.

CUSTOMER SUCCESS AND CASE STUDIES
Trusted for over 30 years
Over the years, we have worked with countless businesses to solve complex information management challenges. These case studies offer an insight into such challenges, and how we worked alongside these organisations to find an effective solution.
Antipodes New Zealand
As a customer of TIMG's secure document destruction service for a number of years, Antipodes approached TIMG about our Digital Transformation Service.
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Perpetual Guardian
After a referral from another satisfied customer, Perpetual Guardian approached TIMG to scope a simple, enterprise-wide solution for their records management processes.
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Avis Budget Group
Avis Budget Group were searching for an online backup solution that was flexible, reliable, safe and secure. TIMG worked with Avis Budget to develop a solution that matched their needs.
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Why choose TIMG?
With over 30 years of industry experience, we solve information management challenges for clients throughout New Zealand. TIMG are trusted by over 15,000 organisations across Australasia and are backed by the strength and heritage of Freightways.
Security-First
We manage sensitive records for several Government and corporate clients, who by default, demand the highest level of information security.
30 Years of Experience
With over 30 years’ industry knowledge and experience, we understand who you are, what you care about, and what your business needs.
Proud to be Kiwi
TIMG's New Zealand heritage means that our focus is on one market, and we are experts in the requirements of New Zealand businesses.
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