How TIMG can transform information management practices for the public sector
Enhance inefficient paper-based processes
Almost any paper based business process can be made more efficient with the application of workflow software. By automating business processes and decision making, your business will gain greater control, visibility and consistency within your processes. We understand that every agency is different and faces their own unique challenges regardless of size and complexity and that’s why our PaperLite platform allows us to customise automated workflows specific to your business requirements.
Capture and manage diverse inbound data
Convert business files and records to digital images and associated metadata. These services prove most effective for businesses who need to quickly access information from stored documents and who want to reduce the time it takes for staff to manually search and retrieve files and documents. As well as our imaging services for digitising files, TIMG also offers enhanced data extraction services, for complex indexing requirements which commonly assist in removing in-house data entry (such as new client contracts, application forms, or invoices).
Improve discovery and access to records
eDiscovery applications and technology enable businesses to pull information and records from the massive volumes of content that span the enterprise. Convert and store Electronically Stored Information (ESI) in the form of electronic documents, e-mail, voicemail, instant and text messages, databases, digital images, multimedia files and file metadata. TIMG also provides services that digitise hardcopy documents. We can collect and process a range of hardcopy documents so that they can be accessed, managed and reviewed in digital format.
Securely store and archive your information
Almost every business stores information digitally and if something unexpected happens, the backed up data is essential to ensure business continuity. TIMG offers traditional vault based storage as well as cloud hosted solutions and disaster recovery for managing your back-ups. TIMG’s records management service also provides secure and reliable physical document storage for organisations of all sizes.
Securely destroy unwanted information
Ensure compliance and the security of your data. TIMG provides a range of services for document destruction, from onsite secure bins through to bulk destruction of documents and records. TIMG’s e-Waste service provides you with peace of mind that sensitive data residing on decommissioned computer or storage equipment is not able to be accessed by the wrong people.
Meet security, privacy and compliance standards
You're in safe hands with TIMG. We manage sensitive records for several Government and corporate clients, who by default, demand the highest level of information security and process auditability/transparency of both physical and digital information. We understand that security and privacy are paramount when it comes to your sensitive data and that's why we have strict processes and procedures in place to protect your business information.
New Zealand owned and operated
TIMG solve information management challenges for business clients and Government agencies across New Zealand. Our extensive network of over 250 staff at 10 branches nationwide includes experienced professionals who have forged extensive career paths in information management. TIMG is wholly New Zealand owned and is backed by the strength and heritage of Freightways. Being solely focused on the New Zealand market also means that we implicitly understand NZ privacy and security legislation and regulations such as the NZ Privacy Act, the Public Records Act and the NZISM.
30 years of experience
With over 30 years’ industry knowledge and experience, we understand who you are, what you care about and what you need. In 2015 we brought together several well known Kiwi businesses such as Online Security Services, Archive Security, Document Destruction Services, Data Security Services and Secure Distribution Service to form one comprehensive information management provider. One company - one focus.
ALGIM (Association of Local Government Information Management) provides professional development and thought leadership across a range of local government professions. ALGIM offers the following resources:
The ALGIM Information Management Toolkit is a set of online tools and resources designed specifically for local authorities to help with the effective and efficient management of information.
The ALGIM Information Management Health Checks are carried out by ALGIM’s resident information management expert, and examine the information management systems and practices a council may be using, to let you know what’s working well and what could be improved.
"I felt a bit on the back foot with a simple transaction I had to do today but your staff member was so wonderfully helpful with a warm attitude and patience! It is uncommon these days to get such excellent understanding and service - paced to the caller’s needs.”
Children's Commissioner's Office
"The service they provide is hassle free. All pre-booked. They just turn up and do their thing and the guys are always really friendly."
Department of Corrections
"The TIMG team know how to manage a relationship. They keep in touch, listen to what we need, and use their experience to provide practical, cost effective solutions."
"TIMG made it simple because they worked with us and were flexible with the solutions they offered, rather than dictating the way things needed to be done. Transitioning to TIMG has made our online backups hassle free and more cost effective - that's what we like."