All your information, managed.

We are following Government advice to limit the number of staff onsite and we are servicing ‘essential’ business only.
Our phone lines are closed. For all enquiries during office hours, please complete this form:


If you need to contact us URGENTLY after hours and you are an ‘essential’ business please call us:

urgent contact

For urgent retrieval of a file or back-up tape after hours:

Auckland Vault: 027 484 4777

Auckland Records: 027 224 3805

Hamilton: 027 442 1156

Hastings: 021 113 2425

New Plymouth: 027 404 2981

Palmerston North Records: 027 674 7503

Palmerston North Other: 027 226 1157

Wellington Vault: 04 498 2162 OR 027 518 9303

Wellington Records: 027 220 1179

Christchurch: 027 285 6291

Dunedin: 027 405 7428

BackOnline after hours contacts:

Urgent: 021 022 98410 (

BackOnline Technical Support: 09 280 3561 (Option 1) or +61 8 6102 32 76 or

Transform Solutions

We securely transform your business information, allowing it to be turned into knowledge

Our Transform range of solutions are designed to give your business the leading edge.

From imaging and document capture, data extraction, customised workflow solutions, eDiscovery, app development and much more – TIMG has the solution to help you convert your data and information into a valuable resource.

In our vision of the future, we see a world that securely streamlines information, leveraging business data through efficiency, order and accessibility.

Manage solutions

We securely manage your information so you gain visibility and control whilst meeting compliance regulations

At the heart of any business is its information. Whether it is paper based records or digitised data, it is critical that your business information is protected, compliant and secure.

Our range of Manage solutions are designed to give you the visibility and control you need to manage your information, meet regulatory requirements and gain peace of mind that your information is protected.

Our Manage services include records management (document archiving), secure distribution/logistics, media storage, cloud storage and disaster recovery.

TIMG Destruction Services

We securely destroy sensitive information to ensure it does not get into the wrong hands

Have you thought about what happens to your confidential information or items once you no longer need them? Although this information may no longer be valuable to your business, it is critical that sensitive information does not get into the wrong hands.

Our Destroy range of solutions ensure no security threats arise from discarded information.  These solutions include destruction services for documents and e-Waste, bulk paper and other non hazardous material such as staff uniforms.

Our solutions

Find out more about our Transform, Manage & Destroy solutions for intelligent information management

What our customers say about us

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The Information Management Life Cycle:
Is your business optimising and leveraging information to its full potential?