TIMG Coronavirus Notification | Service Levels During Alert Level 4


August 19th 2021

From Wednesday 18th August, TIMG will only be providing services to support organisations deemed as ‘essential’ by the Government.

To comply with this requirement, we will be limiting onsite staffing levels. Keeping our employees and customers safe is our priority. All TIMG deliveries will be ‘contactless’ and receivers will not be expected to touch scanners to ‘sign on glass’, or to sign consignment notes.

Talk to us about your changing circumstances
In order to ensure the continuation of your current services with TIMG, please email notifications@timg.co.nz ASAP, confirming that you have been deemed an ‘essential’ business by the Government, the service that you require to remain in place and also advising us of any adjustments to your requirements.

If you need to contact us URGENTLY after hours, please visit our website home page for contact numbers.

Business continuity services
We offer several secure solutions to ensure business functions are maintained or quickly resumed in the event of a disruption.

  • BackOnline: Set and forget automated cloud storage, online backup and disaster recovery service. Click here for more information.
  • Scan on Demand: We will scan physical documents on demand and provide these to you in a digital format. From $0.14 per page. Please click here for more details.
  • Digital Mailroom: Physical mail is processed, digitised and electronically delivered, securely converting it to a condensed, indexable and easily transferable format. Click here for more information.

Contact us
You have chosen to partner with TIMG for your information management requirements and we will do our utmost to support you. Let us know how we can help by emailing us at notifications@timg.co.nz

Our secure solutions
Cloud Storage & Backup | Document Destruction | Digital Mailroom | eWaste | Imaging & Document Capture | Offsite Backup Tape Storage | Records Management | TIMG 3PL